Returns
Always Free & Easy Return
To make sure you can shop with us with a peaceful mind,
we always offer free and easy returns.
NOT SATISFIED? SELECT A FREE RETURN OPTION
3 tips for a smooth return
You can return items up to 30 days after receiving them, without any charges.
Don’t take tags and/or labels off
Returning underwear is not accepted
RETURN OPTION 1
Use the free return label in the box
1
Fill in the return form and enclose it with return items
2
Fill out the C.O.D. shipping label enclosed in the box and put it on the box
3
Drop the return box off at your nearest Sagawa Service Center or request a collection.
Sagawa Contact
Sagawa Contact
