- Which payment methods are available?
At the bottom of each page, you will find the different payment methods.
- Will I receive an invoice of my order?
Yes, you will. You will receive the invoice after your whole order is processed. We will update you by e-mail. In this e-mail the invoice is attached as part of our sustainability contribution.
Do you want to know more about how G-Star contributes in sustainability? Please check here for our Sustainability projects.
- Is there a maximum order amount?
There may be a maximum amount, depending on the payment method you choose. If you use PayPal, the maximum amount is €10,000. If you use iDeal or creditcard to pay for your order, there is no limit to your order amount. The payment limit for Afterpay depends on your payment history with Afterpay. G-Star has no control over the limit that they set for you.
- Is it safe to pay online at G-Star?
Like most trustworthy websites, we use SSL technology (Secure Socket Layer) to protect your personal information when it's being sent over the Internet. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. We use this technology to encrypt sensitive information before it is sent over the Internet. SSL technology prevents your information from being accessed when you are submitting it.
- Where can I fill in my voucher code?
By clicking on the shopping cart a page will open containing an overview of your order. Under your item(s), you will find the text 'Do you have a voucher code?'. Click here to enter the code.
- Terms and conditions use of discount voucher codes.
- One discount voucher code exchangeable per order
- Possibly not applicable on sale items
- Possibly only applicable on selected items
- Possibly only applicable on orders with a minimum / maximum order value
- A replacement voucher is only generated once after an order on which a voucher code with an absolute amount was used was returned or cancelled.
- When a discount voucher code value is higher than the order value no new discount voucher code is generated for the rest amount
- How does a payment with PayPal work?
When selecting PayPal at the checkout you will be asked to log in to your account to confirm the payment.
- How does a payment with AfterPay work?
Afterpay allows you to pay your G-Star RAW purchase in four equal installments without any interest, due every two weeks. The only fees that may apply are late fees for missed payments. The first installment is 25% of your total order amount and this will be immediately charged to you by Afterpay.
When you choose Afterpay in the check-out, you will be asked to log in to your Afterpay account to confirm your payment. The maximum order amount is 1000 AUD. For any questions about your payment, please contact Afterpay for further assistance. More information: https://www.afterpay.com/.
- How does a payment with Klarna work?
With Klarna you have the option to pay later. After receiving your order, within a few days you'll get a payment overview by e-mail from Klarna. After receiving your payment overview, you will have 14 days to pay for your order. For any questions about payment please contact Klarna.
- How does a payment with iDEAL work?
With iDEAL you can safely and easily make online payments. You can settle your balance in the familiar internet banking environment of your own bank.
- How does a payment with Visa, Mastercard and American Express work?
We accept payments by Visa, Mastercard and American Express. Like most trusted sites, we use SSL (Secure Socket Layer) technology to protect your personal information when it is sent over the internet. When you pay with a credit card, we will first make a pre-authorisation of the purchase cost on your card (please note: this is a temporary hold and not an actual charge on your credit card). When your order is sent, the final purchase cost will be charged to your credit card. When the order is canceled, the hold will be removed from the credit card within a few business days (this will depend on your bank). For questions about the pre-authorisation, please contact your bank.
We accept payments by Visa and Mastercard. Like most trusted sites, we use SSL (Secure Socket Layer) technology to protect your personal information when it is sent over the internet. When you pay with a credit card, we will first make a pre-authorisation of the purchase cost on your card (please note: this is a temporary hold and not an actual charge on your credit card). When your order is sent, the final purchase cost will be charged to your credit card. When the order is canceled, the hold will be removed from the credit card within a few business days (this will depend on your bank). For questions about the pre-authorisation, please contact your bank.
With Bancontact / Mister Cash you can easily make online payments in the secure environment of your bank.
A SOFORT Bank payment is in a bank transfer, as those normally made via internet banking.
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