Which payment methods are available?

At the bottom of each page, you'll find the different payment methods.

Will I receive an invoice of my order?

Yes, you will. You will receive the invoice after your whole order is processed. We will update you by e-mail. In this e-mail the invoice is attached as part of our sustainability contribution.

Do you want to know more about how G-Star contributes in sustainability? Please check here for our Sustainability projects.

Is there a maximum order amount?

There may be a maximum amount, depending on the payment method you choose. If you use PayPal, the maximum amount is €10,000. If you use iDeal or creditcard to pay for your order, there is no limit to your order amount. The payment limit for Afterpay depends on your payment history with Afterpay. G-Star has no control over the limit that they set for you.

How does a payment with a credit card work?

If you want to pay using a credit card, you will be asked to enter your credit card number, name, expiry date, CVC code and possibly a 3D secured password during Step 3 of the payment process. The amount will be debited from your credit card supplier instantly. Payments to G-Star are processed by an external certified company, guaranteeing your privacy.

Is it safe to pay online at G-Star?

Like most trustworthy websites, we use SSL technology (Secure Socket Layer) to protect your personal information when it's being sent over the Internet. SSL is the standard for payments over the Internet and is supported by Chrome, Firefox, Microsoft Internet Explorer, Safari and other popular browsers. We use this technology to encrypt sensitive information before it is sent over the Internet. SSL technology prevents your information from being accessed when you are submitting it.

Where can I fill in my voucher code?

Clicking on Shopping cart will open a page containing an overview of your order. Under your item(s), you'll find the text 'Do you have a voucher code?'. Click here to enter the code.

Choose PayPal at the check-out and you will be asked to log in to your PayPal account to confirm the payment. PayPal is a very safe payment method and all your purchases are protected by PayPal's Purchase Protection guarantee.

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