Terms and Conditions
All sustainability initiatives are part of our ongoing RAW Responsibility journey.
Please read the terms & conditions here.
A maximum of 3 pairs of G-Star RAW jeans per person can be taken in for a repair at one time. Each available G-Star RAW Certified Tailor is identified on G-Star’s website here. Lists may be updated from time to time (hereinafter: “Certified Tailor”).
It is not required to have all 3 pairs of jeans repaired at once but your order must be submitted to the Certified Tailor before 31st of March 2024. This promotion covers authentic G-Star RAW jeans that are still fit for normal wear when submitted for repair. Other G-Star RAW garments or garments from other brands are excluded from this promotion. It does not matter where the jeans were purchased, as long as they are original G-Star RAW jeans that need one or more of the 4 repairs below. This will be assessed by our tailor prior to the repair.
The free repair(s) are listed below:
- Repair broken zipper/place new zip;
- Repair seam inside leg and crotch;
- Repair worn hem of the trouser leg;
- Reattach button/attach new button.
Other types of repairs are excluded.
Different repairs may be carried out by the Certified Tailor but these will not be free of charge and will be at the client's own expense.
The repair is an agreement between the client and the Certified Tailor. G-Star RAW will not be responsible or liable for the performance of repairs, damage to or loss of the jeans, or personal injury resulting from the repair of the jeans.
This promotion is open to original retail buyers of G-Star RAW jeans, aged 18 and above. G-Star RAW staff members are excluded from participating including directors, members, partners and employees of G-Star.
The Certified Tailors project runs from the 29th of April 2022 to the 31st of March 2024.