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Welcome to G-Star RAW Support

Welcome to G-Star RAW Support


How can I track my order?

You can check the status of your order on your account page. When your order has been fully processed, the status will change to 'completed'. When the package is on your way, you'll receive a shipping confirmation with a tracking link of that shipment.

Please note the tracking link is only activated the moment the carrier has received the package. 

How can I return my G-Star RAW order?

You can return an article up to 60 days after receiving it.

All orders are eligible for free returns.

Returns are easy: You can use the return label which you receive with your order. Please follow the instructions on the return form included in your order.

You can find more information in our General Terms and Conditions or reach out to our Customer Service for more information.

What is the delivery time?

The delivery time is 1-2 working days. Please be aware that dispatch may take longer during SALE.

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