Delivery

    What happens if no one is present to receive the delivery?

    UPS will try to deliver your package three times. If possible, the UPS courier will deliver the package to one of your neighbours. If the third attempt to deliver your package fails, UPS will leave it at your nearest UPS / Kiala point. Your package will be held there for a period of 14 days.

    What are the delivery costs?

    Shipping costs vary depending on the UPS delivery service you choose:
    Standard: HUF 1,500
    Fast: HUF 4,500

    Delivery prices may vary during promotions and offers. If you subscribe to our newsletter, you'll always enjoy free delivery.

    What is the delivery time?

    Delivery times vary depending on the UPS delivery service you choose:
    Standard: 3-5 working days
    Fast: 1-2 working days

    Can I choose a delivery address abroad?

    No, deliveries abroad are not available at this time. This is also not possible for store deliveries. The delivery address must be in the same country as the Online Store in question.

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    service.eu@g-star.com

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