G-Star RAW Gift Card Terms and Conditions ("GTCs")

  1. The G-Star gift card ("Card") can be purchased and redeemed in every G-Star RAW store in the Netherlands and online on www.g-star.com .

  2. If sending the card directly to a recipient on your behalf G-Star will collect personal data in order to send the card. G-Star will not use the recipient's contact information for any other purpose and will delete the personal data once the card has been sent, unless the recipient explicitly opts-in to receive further marketing information.

  3. You may purchase fixed values for the card from EUR 25.- to EUR 250.-, in increments of EUR [10.-]. The value that is placed on the card is a pre-payment only against the purchase of Products; the card is not a credit card and no deposit account is associated with the card. No interest shall be due on the value of the card. No VAT shall be due upon purchasing of the Card.

  4. The Card can be used towards the purchase of Products in the country in which the Card was issued and only for Products priced in Euros and on the G-Star Raw online shop located at www.g-star.com (the "Online Shop").
  5. One or more cards may be redeemed against an order. If the value of the order exceeds the amount on the card(s), the balance must be paid by credit or debit card.
  6. When a card is redeemed, the amount of the relevant purchase will be deducted from the balance on the card. The user can check the remaining balance and expiry date via any physical G-Star RAW store.
  7. If the Card is purchased or redeemed in a country where G-Star has a customer Loyalty programme, loyalty points are only rewarded over the redemption of the Card.

  8. When using the online returns procedure for Products that were in whole or in part purchased with a Card, G-Star will issue a digital gift card for the full purchase amount of the returned Product(s). No cash will be issued. You will receive the digital gift card by email once the return process has been successfully completed. You have the right to revoke any online purchase within 14 days from delivery date. Please note that our standard return policy applies which can be found on https://www.g-star.com/nl_nl/customer-service/returns or https://www.g-star.com/nl_be/terms-conditions#chapter-ARTIKEL-5-RECHT-TOT-RETOUR-ZENDEN

  9. Our standard Terms & Conditions of sale will apply to all orders made using the card and all refunds/exchanges of goods purchased with the card will be made in accordance with our normal refund policy. This does not affect your statutory rights.
  10. Gift cards are non-transferable, non-refundable, and are not redeemable for cash, except to the extent required by law.
  11. The card cannot be used to buy other G-Star gift cards or vouchers nor can it be redeemed or exchanged for cash.
  12. The card will expire after 24 months from the date of its purchase. Upon expiry any unused balance on the card will be forfeited.
  13. G-Star will not be liable if a card is lost, stolen or damaged, if codes are deleted or have become illegible or used without permission and we reserve the right not to accept any card or otherwise limit the use of a card if we reasonably believe that the use is unauthorised, fraudulent or otherwise unlawful.
  14. We will cancel the value of the card if we fail to receive payment from your bank or card company for the purchase of the card.
  15. By purchasing the Card you agree to these GTCs. We reserve the right to amend these GTCs from time to time. Reasonable notice will be given and any amendment will be effective after having been actively communicated by us via our website and other channels.
  16. The G-Star Gift Cards are issued by G-Star RAW C.V., Joan Muyskenweg 39, 1114 AN Amsterdam. In case of any general questions in relation to the Card please refer to support@g-star.com or call our customer service department at (NL): 0800-0200454/
  17. G-Star RAW may process personal data when purchasing or redeeming a Card. G-Star RAW is considered the ‘data controller’ for purposes of the GDPR. For information on how G-Star RAW processes and safeguard such data please see our online privacy policy: https://www.g-star.com/nl_nl/help-info/privacy-policy
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