Holiday shipping & returns

Christmas delivery

COUNTRY
LAST ORDER DATE
Australia
16/12/13
Austria
18/12/13
Belgium
18/12/13
Bulgaria
16/12/13
Canada
18/12/13
Chile
16/12/13
China
18/12/13
Croatia
16/12/13
Cyprus
19/12/13
Czech Rep.
18/12/13
Denmark
18/12/13
Estonia
16/12/13
Finland
17/12/13
France
18/12/13
Germany
20/12/13
Greece
17/12/13
Hong Kong
18/12/13
Ireland
18/12/13
Israel
18/12/13
Italy
18/12/13
Japan
18/12/13
Kuwait
18/12/13
Latvia
17/12/13
Lebanon
17/12/13
Lithuania
16/12/13
Luxembourg
18/12/13
Malta
16/12/13
Monaco
18/12/13
Netherlands
22/12/13
New Zealand
16/12/13
Norway
18/12/13
Poland
18/12/13
Portugal
17/12/13
Qatar
18/12/13
Romania
16/12/13
Russia
16/12/13
Saudi Arabia
17/12/13
Singapore
18/12/13
Slovakia
18/12/13
Slovenia
18/12/13
South Africa
17/12/13
Spain
17/12/13
Sweden
18/12/13
Switserland
18/12/13
Taiwan
18/12/13
Turkey
18/12/13
United Arab Emirates
18/12/13
UK
18/12/13
US
18/12/13

Extended returns period

All orders placed from 1 December 2013 can be returned up until 31 January 2014.

Holiday opening hours

Customer service US & Canada

24 December 8AM – 6PM EST
25 December Closed
26 December 8AM – 8PM EST
31 December 8AM – 8PM EST
1 January 8AM – 8PM EST

Customer service China & Japan

23 December 12:00 – 20:00 CST (Japan is closed)
24 December 12:00 – 20:00 CST
25 December 12:00 – 20:00 CST
26 December 12:00 – 20:00 CST
27 December 12:00 – 20:00 CST
28 December 12:00 – 20:00 CST
29 December 12:00 – 20:00 CST
30 December 12:00 – 20:00 CST
31 December 12:00 – 20:00 CST
1 January Closed

Customer service Rest of the World

23 December 09:00 – 20:00
24 December 09:00 – 17:00  
25 December Closed
26 December Closed
27 December Normal
28 December 10:00 – 14:00    
29 December Normal
30 December 09:00 – 20:00
31 December 09.00 – 18.00
1 January Closed

Please note: opening hours are based on CET unless otherwise stated

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