Where can I change my details?

You can change your personal details in your G-Star account. After login, go to 'My account' to change your personal information.

My question is not listed here.

Ask our Customer Service Department any questions that are not answered on the Customer Service pages. Click ' Contact ' for the contact page.

Where can I find the General Terms and Conditions?

You will find our Terms and Conditions by clicking on the link " Terms & Conditions " at the bottom of each page.

Where is the Privacy Policy?

Click on " Privacy Policy at the bottom of each page.

I would like to work for G-Star. Are there any vacancies?

You will find all the current vacancies by clicking on " Careers " at the bottom of each page.

How do I make a Personal Shopping appointment at a G-Star RAW store?

Our RAW Stylists are also available on g-star.com to give personal styling advice. They're available from Monday to Friday between 09:00 and 20:00 and on Saturdays from 10:00 to 14:00. Contact them through our chat.

What about the brand protection?

For information about our product authenticity and reports of fraudulent websites, please visit: https://www.g-star.com/help-info/brand-protection Authorities can contact our partner in case of any questions: https://www.react.org/contact/

Frequently Asked Questions

General

Where can I change my details?: You can change your personal details in your G-Star account. After login, go to 'My account' to change your personal information.
My question is not listed here.: Ask our Customer Service Department any questions that are not answered on the Customer Service pages. Click 'Contact' for the contact page.
Where can I find the General Terms and Conditions?: You will find our Terms and Conditions by clicking on the link "Terms & Conditions" at the bottom of each page.
Where is the Privacy Policy?: Click on "Privacy Policy at the bottom of each page.
I would like to work for G-Star. Are there any vacancies?: You will find all the current vacancies by clicking on "Careers" at the bottom of each page.
How do I make a Personal Shopping appointment at a G-Star RAW store?: Our RAW Stylists are also available on g-star.com to give personal styling advice. They're available from Monday to Friday between 09:00 and 20:00 and on Saturdays from 10:00 to 14:00. Contact them through our chat.
What about the brand protection?: For information about our product authenticity and reports of fraudulent websites, please visit: https://www.g-star.com/help-info/brand-protection
Authorities can contact our partner in case of any questions: https://www.react.org/contact/